Terms and conditions



1.1. www.fashionavenuedubai.com is a website operated by Fashion Avenue General Trading LLC, registered in Dubai.

1.2. Our main trading adress is:

ONE By Omniyat, Suite 1826, Business Bay, Dubai

1.3. Our email address is info@fashionavenuedubai.com


2.1. By accessing and using www.fashionavenuedubai.com (‘Fashion Avenue’ or ‘website’) and the products and services available on this website, the consumer (‘you’) agree to the terms and conditions outlined.

2.2. You agree that you will not use the website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website, or in any way which is illegal, harmful or fraudulent. This includes interfering with the operation of the website in any way, or transmitting a computer virus, Trojan, robot or other malicious computer software to the website or its servers.

2.3. Our privacy policy explains how we will use your information and can be accessed at Privacy Policy. By using this website, you accept the conditions outlined in the privacy policy and you ensure all data provided by you is accurate and up to date.

2.4. If you do not agree to the terms and conditions or the privacy policy, refrain from using this website.

2.5. You are responsible for maintaining and updating account information to ensure it is up to date.


3.1. By placing an order on the website, you are offering to purchase a product subject to the terms and conditions. All orders are subject to availability and confirmation of the order price.

3.2. By placing an order on the website you must:

• be legally capable of entering into a legal contract,

• be at least 18 years of age, or are accessing the www.fashionavenuedubai.com under the supervision of a parent.

• ensure that all the details you provide to us are accurate,

• ensure that you are the authorized user of the credit or debit and that there are sufficient funds to cover the cost of the goods.

www.fashionavenuedubai.com retains the right to refuse any purchase request made by you,and reserves the right to close your Fashion Avenue account at its discretion. If your order is accepted we will inform you by email.


4.1. You will receive an email confirmation once you have placed an order on the website. This email is only an acknowledgment of your order and is not a contract of sale. A contract between us for the purchase of the goods will be created once your payment has been approved by us and we have debited your credit or debit card.

4.2. We encourage you to save the order confirmation for any future contact with us regarding the order.


5.1. Occasionally, we may provide special offers and discounts relating to certain items on the website. The conditions of use relating to any special offer or discount will be specified at the time of issue

5.2. We reserve the right to withdraw such special offers or discounts at any time, without warning.


6.1. Prices stated on the website apply to all orders made through the website. All prices are are inclusive of VAT. Delivery costs will be charged in addition. Any additional charges will be clearly displayed in the ‘Total’ section at the checkout page.

6.2. Fashion Avenue has the right to change or update information at any time without any warning, including errors with prices, details and descriptions which appear on the website.

6.3. If the incorrect information has been specified for an item you have purchased, Fashion Avenue will notify you of this error and give you the option of reconfirming your order or cancelling the order. If we are unable to contact you within seven (7) days, we cancel the order. If your order is cancelled and you have already paid for the goods, you will receive a full refund.


7.1. Shipping costs will be charged in addition to the purchase price of your product, which is clearly displayed where applicable and included in the ‘Total‘ section at the checkout page.

7.2. We will carry out a pre-authorization check on the card used for purchase to ensure there are sufficient funds to complete the transaction. The product you have purchased will not be dispatched until this check has been completed and payment has been accepted.

7.3. Dispatch times may vary depending on the availability of the product.


8.1. We are not responsible for delays or failures caused by circumstances that we have no control over, including postal delays or force majeure for which we will not be responsible for. These delays or causes may include, but are not limited to, acts of nature, war, strikes or labour disputes, riot, or crime.


9.1. We accept liability for death or personal injury caused by our negligence or for our fraudulent misrepresentation of information, or for all of the obligations that we cannot exclude or limit by law.

9.2. We make no warranties in relation to this website or the information and materials made available. We do not warrant that:

9.2.1. This website will be continuously available, or

9.2.2. The information on this website is true, non-misleading or accurate.

9.3. Any information on the website should not be construed as Fashion Avenue giving advice of any kind.


10.1. The trademarks, names and logos (collectively ‘trademarks’) displayed on the website are registered and unregistered trademarks of Fashion Avenue. Prior written permission from Fashion Avenue is required for use of any trademark, image or video from on the website.


11.1. We take all complaints very seriously and try to resolve disputes as soon as they arise. Customers wishing to make a complaint are encouraged to contact us as soon as possible using the contact information on the website.


12.1. If there is conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section of Fashion Avenue will no longer be valid.


13.1. If any provision of these terms and conditions becomes unenforceable or invalid in any jurisdiction, court or authority, the remaining provision and all other provisions will remain in full force and effect.


14.1. These terms and conditions are interpreted and governed by the laws in force in Dubai, United Arab Emirates.

These terms and conditions were created on XX February 2018.

This policy was last modified on XX February 2018.